Step 1:. Determine the best delivery mode for the questionnaire.

Step 2: Decide if a special incentive should be offered for responding to the questionnaire.

Step 3: When possible, assure confidentiality to each participant, explaining the system by which this is accomplished.

Step 4: Notify each participant ahead of time that he or she will be receiving a questionnaire, explaining its purpose and importance.

Step 5: Attach a cover letter to the questionnaire that reiterates the purpose and the importance of the questionnaire and describes the incentives and confidentiality policies you have established.

Step 6: For questionnaires administered off-site, be prepared to follow up with participants who do not respond.

Step 7: Check all questionnaire responses for completeness and interpretability before data entry and analysis.