Hello. I appreciate your willingness to meet with me today. As you know, the reason we're meeting is that the Homework Help project would like some detailed feedback about their system. This feedback will help them understand how users view the system and what kind of improvements to make. We are interviewing several students from each class that had Homework Help, and you are one of the students who were selected randomly. I want to remind you that your identity is completely confidential, so we truly are seeking your honest views.

This interview should take no longer than 1 hour. To begin, I would like to ask you some questions about using Homework Help.

1. On average, how many times per week do you use Homework Help?
   
   
   


2. When you use Homework Help, how much time do you spend on an average session?
   
   



3. Homework Help has a feature that lets you record and track your homework. What has been your experience with this feature?
   
   
   


4. How do you use the feedback that you get from Homework Help?
   
   
   


5. Homework Help offers extra practice problems. What has been your experience with these?
   
   
   
   
   

Now, I have some questions to ask you about your reactions to Homework Help.

6. What aspects of Homework Help do you find easy to use?
   
   
   


7. What aspects of Homework Help do you find difficult to use?
   
   
   


8. How would you describe your comfort level in using the Homework Help system?
   
   If student feels comfortable, probe for how long it took to reach this level.
   
   
   
   
   
   

Before we finish, I have three more questions to ask you.

10. Before using Homework Help, what experience did you have using computers?
    
    
    


11. What suggestions do you have for how Homework Help can be improved?
    
    
    
    
12. Is there anything else you would like to tell me about Homework Help?
    
    
    
    
    

All right, we are finished. I thank you very much for spending time to talk with me about Homework Help. Your input is going to be very valuable to the continuing development of this project.